Frequently Asked Questions
Everything you need to know about shopping with Mirror Glass World Wide
How do you ensure fragile items arrive safely?
We use industry-leading reinforced packaging, including custom-fit foam and heavy-duty corrugated boxes, to ensure your glass and mirrors arrive in perfect condition.
What is your international shipping policy?
Mirror Glass World Wide ships to over 50 countries. Shipping costs and delivery timelines are calculated at checkout based on the weight and destination of your order.
What should I do if my order arrives damaged?
If your item arrives broken or damaged, please take photos of the packaging and the product immediately and contact our support team within 48 hours for a full replacement.
Can I request a custom size for a mirror or glass pane?
Yes, we specialize in bespoke dimensions. Please use our 'Custom Order' contact form to provide your specific measurements for a personalized quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure transactions.
How can I track my shipment?
Once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.